The Wendy's Company announced on Thursday July 7th the list of locations impacted by a massive hack affecting consumer credit and debit cards used at Wendy's restaurants.  An attack was first discovered and reported in February by the company, but only recently did the company realize that the situation was much bigger than originally thought.
 
Among more than a thousand affected restaurants are locations in Lansing, East Lansing, Mason, Okemos, St. Johns, Owosso and Flint.
 
The time frame in which specific restaurants may have been impacted varies.
 
Todd Penegor, President and CEO of The Wendy's Company, posted a lengthy explanation of what happened and what the company has done to fix the problem, as well as, what the company is doing to protect patrons that may have been affected.
 
"All potentially impacted individuals will receive one year of complimentary fraud consultation and identity restoration services through Kroll. Customers will receive the following services:
 
  • Identity Consultation - You have access to consultation with a dedicated licensed investigator at Kroll. Support includes showing you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious activity that could be tied to an identity theft event. You do not need to sign up for these services in order to access them.
 
  • Identity Restoration - If you become a victim of identity theft, an experienced licensed investigator will work on your behalf to resolve related issues. You will have access to a dedicated investigator who understands your issues and will do most of the work for you. Your investigator can dig deep to uncover all aspects of the identity theft, and then work to resolve it.  You do not need to sign up for these services in order to access them."
 
To read Penegor's full statement and get detailed information including information on how to access the services being offered if you may have been impacted by the breach, click here.

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